What are you celebrating?
Let us help you make memories. Our refined artisan signage will make a special addition to your next event.
Artisan Signage
For Every Event
Choose your sign, share your details, and approve your design. We’ll guide you from your first idea to the finished piece.
YOUR WORDS. YOUR STYLE.
YOUR OCCASION.
DIGITAL CREATIONS OR PRINTED & SHIPPED
Digital Downloads or Printed and Shipped
Thank you for considering our small business!
We're here to help you find the perfect place to start.
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Frequently asked questions
Can I ask questions before placing my order?
Yes, of course! We would love to hear from you. Because many of our products are personalized or intended for special events, we understand that a little clarification can be helpful before ordering.
Keepsake Charm is a small business based in Kentucky, which allows us to work closely with our customers. Our typical response time is within one business day, although we often reply the same day. Please email us at support@KeepsakeCharm.com with any questions.
How do I know which product or ordering option is right for me?
Each product page includes information about the available formats, sizes, materials, and personalization options. If you are unsure which option best fits your event, gift, or source material, contact us before ordering. We will be happy to help you choose.
What is the difference between printed and digital signs?
Printed signs are physical items that we produce and ship to you. Digital signs are downloadable files that you print yourself or take to your preferred print provider. No physical item is shipped with a digital order.
How do I order a printed sign?
Choose a design, select the available size and material, and provide any requested personalization details before checking out. Ready-made signs go directly into production. Personalized signs require your approval of a design proof before production begins.
How do I order a digital sign?
Choose your design and complete checkout. Ready-made digital signs are available to download immediately after purchase. For personalized designs, submit your details and review your proof. Once you approve it, we’ll provide your final files for downloading and printing.
Will I receive a proof?
You’ll receive a proof for personalized signs so you can review the wording, spelling, and layout before we produce your printed sign or release your final digital files. Ready-made designs that do not require personalization do not include a proof.
When will I receive my proof?
Please visit our Processing Time page for our current proof turnaround estimates. Personalized digital signs require design time and are not available immediately after checkout.
Can I request changes to my proof?
Yes. Let us know what adjustments you would like before approving your proof. Please check all names, dates, spelling, and other details carefully before giving your final approval.
What sizes and materials are available for printed signs?
Available options vary by design. Please check the product listing for sizes, materials, finishes, and any included display accessories.
Does my printed sign include a frame, easel, or hanging hardware?
Check the product description to see exactly what is included. Frames, easels, flowers, and other accessories shown in display photos may be styling props.
Where can I print my digital sign?
You can print at home if your printer supports the size and paper you want to use, or work with a local or online print provider. For large signs or specialty materials, confirm the provider’s file requirements before ordering your print.
Can I resize my digital sign?
For the best results, print at the size specified in the listing. Changing the size or proportions can affect sharpness, spacing, or cropping. Contact us before ordering if you need a different size.
Will the colors look exactly like they do on my screen?
Colors can vary between screens, printers, inks, and materials. The same design may look slightly different on white paper, kraft paper, acrylic, or canvas.
Can I request a completely custom sign?
Yes, please contact us if you are interested in custom work. We would be happy to work with you to make your vision a reality.
Can I use my own artwork or design?
Send it to us for review before ordering so we can confirm whether it will work for your chosen sign. Please include the size and material you have in mind.
How long will production and shipping take?
Visit our Processing Time page for current estimates. Personalized printed signs move into production after proof approval. Production time and shipping transit time are separate.
Are printed signs suitable for outdoor use?
Suitability depends on the material and finish. Please review the listing’s care instructions or contact us about your planned display location, especially if the sign may be exposed to rain, moisture, or direct sunlight.
What if my sign arrives damaged or I have trouble downloading my files?
Contact us with your order number and a description of the issue. For a damaged delivery, include photographs of the sign and packaging so we can review what happened and help with the next steps.
What is the difference between printed and digital signs?
Printed signs are physical items that we produce and ship to you. Digital signs are files you download and print at home or through your preferred print provider. No physical item is shipped with a digital purchase.
How do I order a printed sign?
Choose a design from our shop, select your available options, and enter any requested personalization details before checking out. Ready-made signs go directly into production. For personalized signs, we’ll send a proof for your approval before printing.
How do I order a digital sign?
Choose your design and complete checkout. Ready-made digital signs are available immediately after purchase. Personalized designs require you to submit your details and approve a proof before we send your final files to download and print.
Will I receive a proof before my sign is made?
Personalized signs include a digital proof for you to review and approve. Ready-made signs without personalization do not require a proof and will proceed directly to production or download, depending on your selection.
When will I receive my proof?
Please visit our Processing Time page for our current proof turnaround estimates. We keep this page updated to help you plan ahead. Personalized digital files are delivered after proof approval, rather than immediately after purchase.
Can I request changes to my proof?
Yes. Please tell us about any adjustments you would like before approving your design. Carefully review names, dates, spelling, wording, and layout so we can address any corrections before printing or preparing your final files.
What materials and sizes can I choose from?
Available materials and sizes vary by product. Check the listing for the options offered for your chosen design, along with details about the finish and intended use.
Are frames, easels, or hanging accessories included?
Please review the product description for a complete list of what is included. Accessories shown in styled photographs are included only when specifically stated in the listing.
Where can I print my digital sign?
You can print smaller signs at home or take your files to a local or online print provider. Before ordering, confirm that your provider can print your selected size and accepts the supplied file format.
Can I print my digital sign on a specialty material?
Your print provider may offer options such as canvas, acrylic, or mounted boards. Contact them first to confirm their material options and file requirements. If they need a different file setup, send us their specifications for review.
Can I change the size of my digital sign?
Use the size listed for your design whenever possible. Resizing can affect image quality or crop parts of the layout. If you need another size, contact us before ordering so we can review your request.
Can I edit the digital file myself?
Please check the product listing to see whether the design is editable. A digital download does not automatically include an editable template. For designs personalized by our team, provide your details when ordering and request adjustments during the proof process.
Can you create a completely custom sign?
Contact us before placing your order to discuss your ideas, wording, size, and preferred material. We’ll review your request and guide you through the available options and ordering process.
Can I provide my own artwork?
Yes—send your artwork for review before ordering. Include your preferred sign size and material so we can assess whether the file is suitable and let you know if we need anything else.
How long will my printed sign take to arrive?
Our Processing Time page provides current proof, production, and shipping information. Personalized signs require proof approval before production begins. Please allow time for both production and shipping when planning your order.
Will the colors match what I see on my screen?
Colors may look slightly different depending on your screen settings, the printing process, and the material you choose. White paper, kraft paper, canvas, and other surfaces can each affect the finished appearance.
Can I display my sign outdoors?
This depends on the material and finish. Check the product listing for care and display guidance, or contact us with details about where and how you plan to use your sign.
What if my printed sign arrives damaged?
Please contact us with your order number and clear photographs of the sign and its packaging. Keep the packaging while we review the issue and help determine the next steps.
What if I need help accessing my digital files?
Contact us at support@KeepsakeCharm.com with your order number and a description of the problem. We’ll help you locate your files or troubleshoot the download.